Demand Manager

  • Job Reference: m10
  • Date Posted: 13 January 2022
  • Recruiter: Partners Employment
  • Location: Trowbridge, Wiltshire, England
  • Salary: £37,000 to £50,000
  • Sector: Management & Executive
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Tessa Smith
  • Email:
  • Telephone: 000

Job Description

We are looking for a Demand Planner to join our clients thriving company in Trowbridge!


Job description

The Demand Manager is responsible for the generation of the aggregated demand plan for volume, value, and phasing for a selection of customer. Responsible for providing holistic high level forecasting analysis (period and year end reviews) and liaison internally with commercial to ensure a robust process for forecast review is conducted to give the best visibility to the rest of the business for financial and capacity planning.

Team responsibilities also extend to the processing of all orders that come in from our customers so an ability to connect with Customers on all issues relating to service and supply is essential. Effectively managing customers and building relationships is an essential part of the role.

Responsibilities Include:

  • Responsible for a selection of Customer forecasts, managing the reconciliation between operational, tactical, and strategic forecasts working with Commercial and Supply Chain teams to ensure all assumptions are captured and aligned to reflect the most accurate demand for products
  • Monitor and report on important changes in sales forecasts, budgets, and business strategies, identify demand forecast risks and develop effective mitigation plan
  • Lead and develop a high performing Customer Demand team to deliver customer service excellence
  • Responsible for employee recruitment, development, and performance evaluation
  • Responsible for generating and reporting monthly OTIF KPI and driving improvement plans working in collaboration with internal stakeholders and Customers.
  • Drive collaborative planning and replenishment activities with key customers
  • Through effective collaborative working with customers, and Senior Business Development Managers, and all other relevant stakeholders, provide all necessary insight and information to support excellent product launch execution
  • Supply Chain Collaboration – establish close working relationships with Production Planning, Procurement, & Operational teams to meet business needs
  • Monitor Inventory levels vs. agreed targets through close collaboration with Commercial & Operations. Formulate clearance plans for any slow moving / obsolete goods

Education and Experience

  • Experience in Demand Planning and Customer Supply chain, ideally in FMCG with significant experience supporting retail partners
  • Highly skilled in relationship management along with managing teams
  • Highly numerate and analytical with and an advance knowledge of Excel
  • Strong communication skills, both written and verbal
  • Strong technical ability and the confidence to influence stakeholders
  • Knowledge and experience using ERP/MRP systems
  • Degree or equivalent professional qualification