Customer Service

Job Description

Are you a customer service professional who enjoys talking to people on all levels and looking for a new role, if so we have the role for you.

Our client is looking for a customer service advisor to join the team on a temporary to permanent basis to start in May working on a full time basis where you will be responsible for providing first class customer support within a small team.

Duties and tasks to include:

  • Answering incoming calls to the office and logging these calls to the system.
  • Dealing with suppliers and contractors both by email and phone to obtain information, resolve queries or to obtain documentation.
  • Processing documents and paperwork such as customer orders, matching and assigning with the correct job and updating customer / client records.
  • Liaising with suppliers and contractors on a daily basis, keeping customers updated on work processes and updated the system when a job is completed. 
  • communicate and update managers and sites when necessary via email and phone.
  • Entering information on to a budget spreadsheet when needed. 

This is an excellent opportunity to work for a reputable and friendly business where you will become a crucial member of the team who will offer you a supportive working environment and training. 

This is a temporary to permanent position, working full time hours Monday to Friday. If this sounds like it could be you ideal role, we would love to hear from you.